Frequently Asked Questions

Everything you need to know about Dummy 13 figures, ordering, customization, and more.

Products & Customization

What is Dummy 13?

Dummy 13 is our signature line of modular 3D-printed action figures designed for endless customization. Perfect for ages 6+ and collectors, each figure features snap-fit joints, interchangeable parts, and compatibility with a growing collection of accessories. Whether you’re building, collecting, or playing, Dummy 13 figures are built to spark creativity and imagination.

How does the Hero Builder work?

Our Hero Builder is a three-step process:

  • Step 1 : Choose your base-kit colour (Brown, Gray, or Orange)
  • Step 2 : Add accessories like weapons, tools, or special gear
  • Step 3 : Review assembly instructions and get building!
Bundle savings: Save 10 % on two accessories or 15 % on three or more.

Try the Hero Builder now

What accessories are available?

We offer a wide range of accessories to customize your heroes:

  • Tools & Weapons: Builder’s Tool Pack, Weapons Pack, Minecraft Pack
  • Musical: Guitar for rock-star poses
  • Sports: Football Hand, Skateboard with rolling wheels
  • Fantasy: Wings, Octopus Arms (6 extra limbs)
  • Display: Hero Helmets, Display Stands

All accessories use snap-fit design for easy attachment and swapping between figures. New accessories are added monthly!

Browse all accessories

Are the figures compatible with each other?

Yes. All Dummy 13 figures and CoreFrame series use the same modular joint system. You can mix and match parts, accessories, and limbs between any figures in our collection. This means your collection grows in value and play possibilities with every new figure you add.

Ordering & Shipping

How long does shipping take?

We ship from our Colorado studio within 1–2 business days of your order. Typical transit times:

  • Colorado & surrounding states: 2–3 business days
  • Most US locations: 3–5 business days
  • Remote areas: 5–7 business days

You’ll receive tracking information once your order ships. International shipping is available—contact us for details.

Contact us for international shipping

Do you offer assembled or DIY options?

Most of our figures are available in both options:

  • DIY Kits: Perfect for builders who enjoy the assembly process
  • Pre-assembled: Ready to play or display right out of the box (+$5)

All kits include detailed assembly instructions and QR codes linking to online resources and build guides.

What payment methods do you accept?

We accept all major payment methods through our secure Stripe integration:

  • Credit cards (Visa, Mastercard, American Express, Discover)
  • Debit cards
  • Digital wallets (Apple Pay, Google Pay)
  • PayPal
  • Gift cards (available in $15, $25, $50, and $100)

No additional fees for any payment method.

Still Have Questions?

We’re happy to help. Use the form below to reach out and we’ll get back to you within 1–2 business days.

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